Why Choosing a Cloud PBX Telephony Service is the Right Move for Hotels

There are a lot of different choices hotels can make to set up their phone systems. Traditional systems require a heavy up-front investment, which is why many hotels have opted for cloud PBX systems that remove some of the onsite infrastructure and lower costs. Whether it’s for a new property or a hotel looking to replace its existing service, Nomadix has options to help. 

What is Nomadix Cloud PBX?

Our cloud telephony service delivered via IP phones or Angie, our guest room voice assistants, offers calling capabilities throughout the hotel and meets emergency requirements. The cloud system uses VoIP (voice over internet protocols) to make and receive calls, and routes phone calls to the correct destination via SIP (session internet protocols). Instead of having a complicated setup of hardware and phone lines on site, everything your staff and guests need to make and take calls is managed virtually in the cloud. 

How does Cloud PBX help hotels save?

Hotel telephone usage continues to decrease with most guests bringing their own devices. However, hotels must still comply with emergency standards, including Kari’s Law in the U.S. and Telecom Decision CRTC 2007-44 in Canada, and give guests options for reliable emergency calling. When an emergency call is made, it alerts the front desk and provides authorities with the necessary location details to ensure quick response times and guest safety. 

Nomadix’s service allows hoteliers to remove outdated equipment, meet safety requirements, improve the guest experience and save money each month. Only pay for what guests actually use. 

Why Cloud PBX?

  • Simple, wireless set-up process
  • Comprehensive administrative capabilities
  • Standard hospitality features for internal calls
  • Meets all emergency standards in the U.S. and Canada
  • Pairs with Angie digital assistants for touchless and touchscreen technology

Nomadix IP Phones

We offer three IP phones with options such as built-in Wi-Fi, LED screens and headsets to meet the needs of the hotel. The service is also compatible with most SIP/IP phones on the market.

Angie In-Room Voice Assistants

Our PBX service is an add-on to Angie in-room devices.  Aside from replacing the guest room phone, alarm clock,  speaker and more, Angie also provides a secure, customizable Wi-Fi access point, offers access to property information, room automation, USB charging and Bluetooth speakers, and room automation integrations.  

In addition to the PBX features, Angie digital assistants help fulfill guest requests, answer questions about the hotel and nearby attractions, and provide a seamless, next-generation hotel experience. Hotels can even choose the answers to common questions to add advertising and upsell through Angie.

Contact us to learn more about how you can save by switching to Nomadix telephony. 


Josh York brings over 15 years of experience in the hospitality industry to his role as Product Manager of Angie and PBX.