MOBILE GUEST APP

A Contactless Hotel Experience

Intuitive, voice-enabled mobile app increases guest interaction while limiting touchpoints and driving incremental revenue

The Nomadix guest app can personalize the guest experience, facilitate touchless guest interactions and eliminate contact points, while increasing guest engagement, customer retention and incremental revenue. Guests can tap into the convenience of Nomadix, no matter where they are.

ENHANCE THE GUEST JOURNEY

Pre-Arrival: As soon as guests make a reservation, they can access the Nomadix app to pre-register, find hotel information, select room upgrades, book experiences and make pre-arrival requests.

Check In: Guests can check in through the app and access mobile key features to get into their rooms.

During the Stay: Guests get intuitive touch or voice-control access to request hotel information and make requests for amenities such as additional towels, order food and book spa appointments or other perks during their stays. Hotels can offer notifications to alert guests to special offers, events and more while staying at the property. Guests can also use the app to control in-room facilities including the thermostat, lights, TV and more.

Check Out: The app allows guests to check out when they leave. They can also make transportation requests and review billing.

Post-Stay: Engage guests even after they’ve left with surveys, review requests and marketing strategies.

FEATURES & BENEFITS

Native and web apps

Pre-arrival guest registration

Requests prior to arrival

Online check-in & check-out

Mobile key

Guest requests

Two-way chat

Mobile food ordering

Hotel directory and facilities

Concierge and local recommendations

Feedback / service recovery

Restaurants, spa, amenities bookings

Transportation requests

Single and multi-property environment

Integration to PMS

Different languages