MOBILE GUEST APP

A Contactless Hotel Experience

Hotel Mobile Guest App

Intuitive, voice-enabled mobile app increases guest interaction while limiting touchpoints and driving incremental revenue

The Nomadix guest app can personalize the guest experience, facilitate touchless guest interactions and eliminate contact points, while increasing guest engagement, customer retention and incremental revenue. Guests can tap into the convenience of Nomadix, no matter where they are.

ENHANCE THE GUEST JOURNEY

Pre-Arrival: As soon as guests make a reservation, they can access the Nomadix app to pre-register, find hotel information, select room upgrades, book experiences and make pre-arrival requests.

Check In: Guests can check in through the app and access mobile key features to get into their rooms.

During the Stay: Guests get intuitive touch or voice-control access to request hotel information and make requests for amenities such as additional towels, order food and book spa appointments or other perks during their stays. Hotels can offer notifications to alert guests to special offers, events and more while staying at the property. Guests can also use the app to control in-room facilities including the thermostat, lights, TV and more.

Check Out: The app allows guests to check out when they leave. They can also make transportation requests and review billing.

Post-Stay: Engage guests even after they’ve left with surveys, review requests and marketing strategies.

FEATURES & BENEFITS

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Native and web apps

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Pre-arrival guest registration

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Requests prior to arrival

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Online check-in & check-out

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Mobile key

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Guest requests

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Two-way chat

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Mobile food ordering

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Hotel directory and facilities

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Concierge and local recommendations

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Feedback / service recovery

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Restaurants, spa, amenities bookings

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Transportation requests

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Single and multi-property environment

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Integration to PMS

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Different languages