A hotel’s network infrastructure is no longer just a technical necessity—it’s a cornerstone of the guest experience, operational efficiency, and competitive differentiation. As we step into 2025, the hospitality industry faces new challenges and opportunities, from evolving traveler expectations and sustainable business practices to the rapid advancements in technology and cybersecurity threats.
This hotel network planning guide is designed to equip hoteliers, IT professionals, and decision-makers with the insights and strategies needed to optimize network systems that meet the demands of today and are prepared for the innovations of tomorrow.
Hotel Network Upgrades
Hotel network upgrades are pivotal to meeting the growing demands of tech-savvy travelers, operational efficiency, and robust security. Our industry must prioritize high-speed, reliable internet with expanded bandwidth to accommodate increased device usage and the integration of emerging technologies. Additionally, cloud-based network management solutions offer scalability and centralized oversight, making them indispensable for streamlining operations, while enhanced cybersecurity measures are necessary to safeguard sensitive data.
We suggest: Nomadix Networks
We offer a full suite of LAN and WLAN infrastructure, as well as internet gateways that can be integrated with the current network. Additionally, hotels need to protect users from a wide range of cyber threats, while maintaining fast response times for a high level of traffic. By adding our built-in firewall functionality onto a Nomadix internet gateway, IT managers gain granular and flexible management controls to effectively protect their networks with a single device, without disruption to the bandwidth management or service.
Network Health Monitoring
Monitoring tools should be deployed to 1) make sure Wi-Fi clients have required signal coverage throughout the property, 2) there is sufficient bandwidth available for users, and 3) any unusual activity possibly impacting the guests’ experience is detected and addressed. Downtime is costly for operations and guest satisfaction.
We suggest: Nomadix Alerts
Nomadix Alerts is a 2-in-1 solution designed for both Wi-Fi monitoring and workplace safety. The device monitors the network health around the property. The network is the backbone to most technology – including security cameras, IoT devices, cloud telephony, etc – around the property, so knowing the network is running optimally at all times is essential.
From a physical safety standpoint, it features a panic button with real-time location updates and fall detection. If someone from housekeeping is working alone on the hotel property and there is a threat, they would click the button to get help. If they move locations, the device can share the changed location. Alternatively, if the person is working alone and falls, the device will alert for help as well.
Seamless Onboarding and Authentication
Digital convenience is a key driver of guest satisfaction, and that means the network must be up-and-running 24/7. Meet the latest traveler expectations with a solution that just works.
We Suggest: Passpoint
Nomadix Passpoint is our Wi-Fi authentication solution, allowing seamless onboarding and roaming, while providing increased security and privacy. After downloading the profile once, the guest is automatically authenticated onto the network at the hotel or any of the same brand’s hotels around the world. One big hospitality brand is in the process of rolling out this technology in their loyalty app.
Why Nomadix?
Nomadix technology can be added to most hotel infrastructure, or Nomadix can also be a single source provider for hardware, software and cloud management. Our technology scales from small independent hotels through large properties with high-bandwidth needs, such as events. When looking to adopt any type of technology, the network infrastructure is critical – not only for guest satisfaction but also for hotel operations, digital keys/locks, physical and digital security, staff efficiency, IoT/energy management and cost savings. The network supports these other types of technologies being adopted by hotels.
Hotel Network Planning Considerations
Hoteliers need to consider the number of guests that might visit a venue to provision sufficient resources to support the number of expected guests. Consider the worst case scenario as that’s when guests will judge the responsiveness of the network. Hotels will also need to ensure each component is specified to support the expected density and traffic requirements. Ensure sufficient bandwidth has been procured from the ISP. Lastly, they’ll need to to support guests’ applications that increasingly require high quality upstream bandwidth to support video conferencing and the uploading of high volume content such as videos and photos.
The Wi-Fi network should be deployed with the help of Radio Frequency site survey tools to ensure optimal positioning of Wi-Fi access points for optimal signal coverage to eliminate dead zones. The same tools can be used to estimate the number of required Wi-Fi access points. The Wi-Fi infrastructure should be capable of central management of radio power and frequencies to ensure a quality signal throughout a venue.
Whatever your hotel network needs, Nomadix is here to support. Contact us to book a demo to see what products might be the right fit for your property.
Vadim Olshansky, CTO of Nomadix, an ASSA ABLOY company, has been with the company since its beginnings. A graduate of UCLA with a Masters of Science in Computer Sciences and Computer Networks. He got his start as a software engineer at Nomadix in 1999, and his loyalty, tenacity, and brilliance helped him rise in the ranks to be the leader he is today.