Star hotel chain
Nomadix Internet Gateway
Operated by Indian Hotels Company Limited (IHCL), Ginger Hotels is the leading chain of budget hotels in India with 35 properties across 30 cities.
- Replace previous inefficient internet access solution that was lacking functionality and causing guest complaints.
- Deploy common solution across 35 hotels.
- Easily mesh with existing systems, including its SAP Travel Management Suite.
Ginger and its technology partner TATA Consultancy Services, selected hospitality service provider D-Vois Communications India to design the network and solution. Sri Lanka-based Innovative Data Solutions (IDS) was then chosen to remotely install and test the solution, saving the hotel group on-site engineering costs.
It featured an IDS-supplied hospitality broadband management platform, centraSERV, coupled with a Nomadix internet gateway. This communicated with a centralized, cloud-hosted PMS enabling Ginger to remove all hardware bar the Nomadix gateway.
“Nomadix access gateways are ultra-reliable and have extremely good functionality. The gateways can be easily enhanced with additional software to create a complete solution that will improve the internet experience of guests in hospitality and any number of markets.”
- Group bandwidth management allows Ginger to control allocation by room, irrespective of the number of users.
- Multiple WAN port management provides two-tier bandwidth assignments based on user category.
- A common password can be used by guests across all Ginger properties.
- Centralized two-way communication enables data to travel to and from the PMS and can be used effectively across all properties.
- Ginger does not have IT support staff at each hotel and centralized management provides a single point-of-control across all its properties. Enabling feature, systems and software updates across the group, bandwidth management and policy control, it increased productivity and reduced operating costs.
- With no additional hardware at each location, Ginger simplified its network and reduced opportunities for failure.