Partnership News: 360 Networks and Nomadix Create Contactless Calling and Digital Concierge Experiences 

We are excited to announce our partnership with 360 Networks, makers of the hospitality communications platform ComXchange. 

Offered through the cloud or on premises, ComXchange provides a robust phone service that powers over a thousand hotel properties across the U.S. It integrates with all major hotel property management systems to effectively coordinate guest requests and complies with e911 requirements, including Kari’s Law and Ray Baum’s Act. 

Safety and contactless engagement are important factors to make guests feel safe as travel returns. As hoteliers look to offer contactless, touch-free options for guests to engage when and how they want with hotel associates, Angie’s in-room concierge uplevels the experience for making service requests, asking questions about the hotel, controlling smart room functionality and sharing recommendations – all via voice or touchscreen. Additionally, Angie offloads already stretched staff members by reducing calls and drop-bys at the front desk, addressing an important pain point for hotels in this post-pandemic environment. 

“We are excited to add Angie in-room voice assistants to our marketplace. Our partners and hotel customers can upgrade their phones in select rooms or across the property, add digital concierge services, and create more efficiency and satisfaction,” said Bryon Thompson, vice president for 360 Networks. 

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